Frequently Asked Questions (FAQs)

Welcome to our FAQ page! Here, you’ll find answers to some of the most common questions about shopping with us. If you can’t find what you’re looking for, feel free to contact us at achiri@achirifru.com.

---

1. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment options. Your payment information is always safe and encrypted.

2. How long will it take to receive my order?

• Processing Time: Orders are typically processed within 1-3 business days.
• Shipping Time: Delivery within [insert location] usually takes [X-Y business days], while international orders may take [X-Y business days].

3. How can I track my order?

Once your order ships, you’ll receive an email with a tracking number. Use this number to monitor the progress of your delivery.

4. Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and times vary depending on your location. Additional customs fees may apply for international orders.

5. What is your return and refund policy?

We want you to be completely satisfied with your purchase. If you’re not happy, you can return the item within [insert timeframe, e.g., 30 days] of delivery for a refund or exchange. Items must be unused and in their original packaging. Please visit our [Return Policy] page for more details.

6. Can I change or cancel my order after placing it?

We process orders quickly, so changes or cancellations can only be made within [X hours] of placing your order. Contact us immediately at achiri@achirifru.com if you need assistance.

7. What should I do if my order arrives damaged or defective?

We’re sorry for the inconvenience! Please email us at achiri@achirifru.com with your order number and photos of the damaged or defective item. We’ll resolve the issue promptly.

8. Do you offer discounts or promotions?

Yes! Sign up for our newsletter to receive updates on special offers, promotions, and exclusive discounts.

9. How do I contact customer support?

You can reach us by email at achiri@achirifru.com or through our [Contact Us] page. We strive to respond to all inquiries within [X hours/days].

10. Are your products environmentally friendly?

We’re committed to sustainability and aim to offer products that are eco-friendly and responsibly sourced. Look for specific product descriptions for more details.